My mom, when she was alive, insisted on going there with her coupons whenever my sister was in town. YUCK! About 5-6 years ago, they had a fly problem so bad, that they had those 'Shell Pest Strips' hanging from the ceiling at the entrance, right near the trash cans. They were always loaded with dead flies. Enough to spoil anyone's appetite.
The fake plants are always loaded with dust, lots of dirty dust and there is a ton of black mold all over the fountain machines.
Once, while there with my 5 year old niece, we waited forever for her personal pan pizza. Finally my sister went to the cashier to see what the hold up was. She said that she would go back and check and from my seat in the dining room, I saw her pick one out of the trash and give to my sister. I told her to take it back up to the counter and get a refund. I wrote corporate but never heard back.
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