I love their bread, pastries and cakes. It looks like a big bubble formed in the dough. That doesn't excuse getting a loaf of bread that is, to all extent and purposes, nearly unedible. I'd take it back. I think they are a little pricey, but worth it for a special treat.
Brötchen are crunchy. But those looked beyond hard. (It was funny when you dropped the roll.) Take them back and let us know the outcome.
It only seems fair to the owners of the small business to let them know you weren't happy and see if they'll make it right before spreading the video on YouTube. Just my opinion.
|