Southern lifestyles store
In February we ordered an entertainment console and mattress and box spring from Southern Lifestyles. At that time Serta was given a free comforter to anyone who purchased a mattress. Our mattress was delivered in May and we have still not received our comforter. We went to the store last night and were told that at the time of purchase the sales associates should have given us a card to mail to Serta, unfortunately she did not. We were told that we would not be getting our free comforter since we did not mail the card, WHICH WE WERE NEVER GIVEN. I am not so upset about not getting the comforter it is more about the attitude of the store. it was their mistake not mine. Has this happened to anyone else?
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