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Originally Posted by bjk0908
As a newcomer to TV, I'm finding my AT&T service to be absolutely awful! I've been told that a new tower is coming soon that should improve reception. Does anyone know if this is true? I don't look forward to having to go outside my house to get a signal in the winter! Any advice?
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My wife and I have iPhones 3GS with AT&T and had pretty good reception when here in May 2011. Our house is in Mallory Square (Mount Mallory). When I came down to TV again in October, the signal had deteriorated terribly. I called AT&T customer service and the person with whom I spoke said she would "re-register" my phone. She asked me to shut down the phone, totally shut it down, wait two minutes and she would call me back. I did as she asked, and good to her word, she called be back. The signal went from a very sporadic one bar and sometime EDGE, to pretty consistent three bars. It works for me.
I am not sure what this "re-register"thing means, but it seems to be that the phone number or the unit number is being re-entered into the telecom system. perhaps for different locations. My wife had been told that because our phones have area codes for Maryland, all of our calls had to go to Maryland to be completed. I am not too sure about that, but the re-register thing seemed to have worked.
For what it's worth...
Good luck.
Yarnspinner