[jtdraig]

In the interests of fairness and equity, I need to clarify that our soil as it turns out wasn't tested by the Extension Service. I thought it had been. However, the Agent stated that he was certain that the issue was a palm disease that contaminated our soil so there wasn't a need to do a full test on the soil. I am now taking the measures to have the soil actually tested so we can confirm the Agent's hypothesis. That's only fair to everyone concerned, particularly to the Landscaping Firm. They are working with us to understand and resolve the issue. As I stated, I bear no ill will toward the McGowan Firm since I clearly understood that this was a supplier issue (to McGowan) and I am pleased that they are working with us to solve the issue. As evidenced by two replacements for the palm that died, they are working to solve the problem. They need to understand what happened as much as we do. I give them top credit for working to solve the issue. That's the mark of an excellent Company...I will post the final results.