We bought our cart from Carts & Clubs in Ocala. No charge for pick-up/return during the warranty period for things needing addressed which necessitate the work being done at their shop. Many things can be done on-site, at your home.
The only issue we've had with ours so far has been an issue with a small area of stitching on the Sunbrella enclosure. I contacted the company that has been making the enclosures for Carts & Clubs - the owner came to our house, removed the section of the enclosure that had the stitching issue, took it back to his shop, and returned to reinstall - all within a couple of hours. No charge to us! He says he guarantees his work for as long as we own the cart.
Bill