I can't believe they sold you defective shoes, and wouldn't refund your money, but expect you to re-consign them. If they are defective as you describe, why would they try to sell defective goods??? And then they throw them in the garbage?? I feel your pain. Not sure what else you can do but avoid the place. You have to wonder how some of these places stay in business with their customer service skills (or lack of).
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