krash -- I know the OP personally. She really is a very sweet lady. I truly can't imagine her lying about her experience nor pulling the race card for no reason. Mind you, she didn't say they were being racist, just that she felt she was being overly watched. I've seen this happen in many smaller stores when people of color are there. It is wrong and ugly and that it is still being practiced is a downright shame.
And, yes, there are always two sides to every story, but the fact is these were defective shoes, not just shoes that didn't fit. Should she have examined them more closely while there? Maybe, but it could have had a temporary fix that wouldn't show up until there was some use (probably by the original owner so that they could be sold, not by the store). Regardless, the real and perceived treatment felt by VV is enough to insure that I will not be shopping there.
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Army/embassy brat - traveled too much to mention
Moved here from SF Bay Area (East Bay)
"There are only two ways to live your life: One is as though nothing is a miracle; the other is as though everything is a miracle." Albert Einstein
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