[Indydealmaker]

Originally Posted by krash

Then why did you buy them? And then try to re-consign them? You're trying to pass on these defective shoes to someone else?

She bought them because she did not expect a problem with the condition, only the functionality. Once she discovered the defects, what would you consider her options...eat the purchase price to save someone else from the same dilemma? That seems unfair. The only rational and fair solution was for the store to have refunded her purchase price and then notify the consignor that the item was unacceptable for sale. The store had absolutely nothing to lose and everything to gain. No cost in the product and increased consumer goodwill.