have you had the roaming reprogrammed since you have come to TV?
dial *228 and select option #2 which will update the roaming capabilities to more local towers.
If that doesn't fix it then call *611 free Verizon customer service access.
I have has Verizon since 1999 and have yet to be in a place where it does not work....best coverage on the market. Yes there will be some area where the reception may be down in strength but so far never "no service".
The other condition here in TV is indoors reception CAN be affected, some times drastically by the steel studding they use in construction here.
Good luck.
btk
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