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I'd advise you not to contract with Direct TV. During our thunder storm season which last about five months the storms arrive anytime between 3 and 6PM. All you get on your screen is "Searching for Sattelite". Had them out several times for adjustment of the Sattelite. TO NO AVAIL!! Also, we have frequent outages of electricity some very short some for long periods. Regardless of the length of shortage, each time you will have to reprogram your remote. If you tire of this and try to cancel they will charge you a substancial fee for early termination. I went back to Comcast and have had very little problems.
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For free installation and one free satellite box you had to sign a 24 month agreement, that's the reason for the huge disconnect fee. Directv is not as easy as Comcast to operate, so for the novice TV watcher Comcast is a good deal.
For sports fans there is nothing close to Directv, with NFL Sunday Ticket I can watch any game on the weekend regardless of what's on TV in Orlando. You can also have the same situation with Major League Basement and NHL Hockey. As far as outages, we have never lost our power in the five months we've lived here. During rain storms, on occasion I will have to go to the backup channel (non-HD) and usually you can continue to see the channel even during rain. If it's a severe storm you may lose backup signal but then again, you should be turning off your TV in that situation.
Directv is probably guilty of not training customers in the proper use of their remotes and receivers. If I had ten minutes with you and your Directv box and remote you would have a completely different outlook on the system.