One other bit of information that may be helpful: if it's raining your car can't be inspected for the VIN and you'll have to return later.
But we found the people there very nice.
And bringing a passport seems helpful.
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"Dogs come into our lives to teach us about love, they depart to teach us about loss. A new dog never replaces an old dog; it merely expands the heart. If you have loved many dogs your heart is very big " Erica Jong
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