Never pay in full until the job is finished and you are totally satisfied. As someone mentioned earlier, check with the Architectural Review Committee (ARC) to see if your project needs a permit from them (you will be responsible for that). Ask for a copy of the contractor's city business license or call the local regulatory agency to make sure they are licensed. This does not sound like a reputable company to me. I have been a real estate broker for 40 years, a paralegal for 25, have actually done renovation work and currently am employed at a University in the Engineering and Construction Department that oversees all construction on a large campus and we always hold 10% back until after the job is finished and we are satisfied.
Good luck and let us know how things are going. We care. All of the above advice is good.
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Courtesy is Contagious. * In theory, theory and reality are the same.
In reality, they're different!
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