heds up
Drivers would be the last thing I would suggest touching....right before buying new printer.
Judy indicates she is "clueless" re: PC's so that is no trivial task.
Suspecting drivers here would be down the list as things other than photos print fine.
Also these days I suggest new printer as cost is so low it often does not pay to bring them in for repair!!
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“Never take a person's dignity: it is worth everything to them, and nothing to you.” -Frank Barron
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