They have found a way to totally disrespect the customers and still book revenue. As I have said all a competitor has to do is go down to their office off of 441, (across from Lowes,etc) and take a picture of the waiting room and ask for the comments from customers in the room. On any given day some have waited an hour or more just to turn in or exchange their box or discuss a bill. To the person they are disgusted. Have been there when
there have been 10+ customers and only one person working. It is terrible.
I only hope some meaningful competition becomes available. I have spoken
to Direct TV and will most likely move to them. Just hate to go through the
hassle but will not have an option shortly. How does Verison work?
