Quote:
Originally Posted by momesu
It's real easy how they stay in business. They are the only game in town in many of their markets. People want lots of choices in TV watching so they get Comcast becasue there is no other choice. So Comcast has subscribers....they don't care if they are unhappy or not. Until there is real competition for them they won't change there's no reason for them to......sad state of business ethics or lack there of in the good ole USA. As long as you make money who cares about customer service or ethics.
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Bingo !! You hit the nail right on the head !
Competition improves service and brings prices down all the time.