Quote:
Originally Posted by Russ_Boston
I went from Comcast here in MA to Comcast here in TV. No real issues but you need to be patient with their customer service! The one thing that is actually better in TV with Comcast is their new whole house DVR (like Dish or Direct). Didn't get phone since we use Ooma (and love it by the way!).
|
I agree with Russ that the whole house DVR is a very good thing. When you read comments about Comcast, which is the only land line choice in TV, you have to take into consideration many of the comments made on this forum and digest them to figure out what they're really trying to say.
ANY customer service to a community of 55 plus is a challenge to start with. 15% of the people hate paying for tv to start with, and thus will resent any product except an antenna they can stick up on their roof. 15% don't want to pay for any month of tv when they are somewhere else, but don't understand the suspend process. 15% don't read carefully what they're signing up for, like the guy who said he didn't get a 'free' DVR with his HD, as it's very clear on the form. DVR service $10. 15% have to complain about anything and everything. Heh everybody join this posse to lynch Comcast.
Comcast offers a great triple play at a very fair price. No weather to deal with, and great internet speed along with very good telephone service. I'm leaving Dish in the mountains of NC, and all it's interruptions.
This topic will always be like politics or gas vs electric carts, as there is no way to please all. Try and keep an open mind, and to all the hate mail this will generate, I respond in this manner. "Please take your nap first" Have a nice day.