Talk of The Villages Florida - View Single Post - Morse Organization
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Old 12-04-2011, 05:56 PM
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Dirigo Dirigo is offline
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Quote:
Originally Posted by jblum315 View Post
Kind of silly. We are not workers. We are home owners.
We are *customers* and the Morse family gives us what we want to buy and does a fantastic job of it. They have built something unique on the face of the earth and I feel darn lucky to finally be here.

I knew exactly what I was getting into when we bought here (thanks to TOTV). I know the Morse family makes lots of money, but when you build a better mouse trap you deserve to make lots of money.

I'm happy to see the depth of involvement of the Morse family. It means they are in charge.

I know someone who works for TV and with members of the Morse family. He tells me "making people's dreams come true" is job #1.

And no matter what your position is in the TV organization whenever a prospective buyer or a resident asks you a question, answering that person's question becomes your #1 job priority and you don't do anything else until that question is answered. I have experienced this first hand and it really happened with us.

The Villages employee dropped what he was doing and took a half and hour calling this person and that person until our question was answered to our satisfaction. Amazing. This wasn't a Sales Rep question either, it was *way* back office employee answering a technical question. I bet this guy only talks to a prospective buyer or homeowner once or twice a year. Based on that answer we bought a house. Our dream came true. He did his job.

Shop and play off-campus if you want to save some dough...we do...but when the day comes for us to hang up the car keys, we'll be delighted to be able to drive to shopping plazas in our golf cart and happy to pay a premium to do so.

I'm back in Maine working for the next two weeks and two days (not that I'm counting or anything), but I'll be home for our first Christmas in TV.
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Maine, 61.5 years. The Village of Liberty Park.


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