[billethkid]

this morning. After doing some research I find it is the newest strain out and that rebooting to the safe mode and downloading a removal program will not work. This infection works as well in the safe mode as in regular boot. I called a couple of tech supports and they advised this new strain cannot be removed via any anti malware or anti virus programs and has to be removed by a technician. Best Buy up to $300..internet supporters anywhere from $129 to $300.
Has anybody had this? If yes how did you get it removed?

If it has to be a technician or somebody hands on, do you have a recommendation?

My desk top is pretty much not functional and I am using my laptop. I am not sure I want to put up to $300 in the desk top as I have everything backed on on a remote hard drive as well as on my laptop.

Thanx for responses to come...I hope.

btk