Quote:
Originally Posted by billethkid
this morning. After doing some research I find it is the newest strain out and that rebooting to the safe mode and downloading a removal program will not work. This infection works as well in the safe mode as in regular boot. I called a couple of tech supports and they advised this new strain cannot be removed via any anti malware or anti virus programs and has to be removed by a technician. Best Buy up to $300..internet supporters anywhere from $129 to $300.
Has anybody had this? If yes how did you get it removed?
If it has to be a technician or somebody hands on, do you have a recommendation?
My desk top is pretty much not functional and I am using my laptop. I am not sure I want to put up to $300 in the desk top as I have everything backed on on a remote hard drive as well as on my laptop.
Thanx for responses to come...I hope.
btk
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Not sure if this is an option for you, but I have used the restore option to restore the system to a known safe day...maybe 2 or 3 days ago. I've had viruses I was not able to eradicate without doing this.
Good Luck!