Quote:
Originally Posted by frankie1
We used UNITED / SUBBATH and boy are we sorry... We had to put our things in storage for two weeks and then they lost some furniture, damaged furniture and lost items. NEVER AGAIN and as often as I can I will tell people not to use them. I kn ow some people may have a good experience with them but it was heartbreaking to loose some items that can never be replaced. Their reply was Sorry but things will happen.
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Hello frankie1, We are from Haymarket, VA and moving to TV in Feb. We were considering United/Subbath which was recommended to us by TV relocation office since we will need storage for 2-3 months while our house is built. Did you take out additional insurance on your load and did they pay up? Did you file a complaint with BBB and American Moving Association? I know it is heartbreaking to lose or damage things that can not be replaced. Sorry. Guess I will call the other 2 carriers on our list and have them come out and give us an estimate as well and their policies.