Quote:
Originally Posted by SALYBOW
I too have this infestation. I am going to take mine to CMD Computers on 441 just south of 466. The re4ason malware etc won't work is because you have to boot it up in a sector that is not Windows. You need a special disk to do this. It is going to cost 133 but it comes with two Antivirus programs that are 98% effective. I cannot get on the net or get to my restore. It has blocked all avenues for help. WhY do people do this? Merry Christmas maybe?? OH well off to the service people. 
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Wow. You have to boot your computer in safe mode with networking (hitting F8 after the manufacture information appears) and then run Malwarebytes. If you do not have Malwarebytes you will have to get it on a jump drive / memory stick or from a CD. Have never heard of booting up in a sector that is NOT windows in all my years of working on computers. In no way is this malware attacking the header track of the hard drive so there is no need to be playing around with sectors in any way shape or form.
As far a blocking all avenues of help that is correct as that is the way this malware works. That is why you have to use the safe mode.The safe mode will only load the minimum programs necessary to operate the computer and you clean it from there. After running malwarebytes and your up to date anti virus you will be good to go.
Now that I know what this malware is and what it is doing it is only a different flavor of one that has been around for a few years. Fairly easy cleanup.
VG