I can also vouch for the helpfulness of the Apple Store Genius Bar.
About 2 weeks ago, my 4 year old Macbook Pro refused to boot up. I got an appointment with the Genius Bar and took it to Millennia Mall. It would not boot for them either, but they informed me that Nvidia had a problem with their video processors and mine was one of the models affected. Therefore, they said they would replace the Logic board (Motherboard) for free. This is a $700 repair! This system was completely out of warranty! Got the computer back 2 days later; good as new.
Can't say enough good things about the Apple Store and staff.
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