You need to report them to the Better Business Bureau, the Florida Division of Consumer Services, and to Seniors Vs Crime in The Villages.
Online complaints to the Better Business Bureau can be filed at:
http://centralflorida.bbb.org/Find-Business-Reviews/
Online complaints to the Consumer Services Division can be filed at:
https://csapp.800helpfla.com/cspubli...esssearch.aspx
Seniors Vs Crime is located at both the Marion and the Sumter County Sheriff Office Annexes in The Villages. Call for office hours - 352-753-7775 for Marion County Office or 352-689-4600, Extension 4606 for the Sumter County Office.