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Originally Posted by karostay;44***7
Just wondering how many new home owners in the Villages
are experiencing issues with their Whirlpool Appliances?
Our home is less that 5 months old our microwave died
It has approximately 10 minutes use on it.
I called the home warranty department figuring they would just come out remove it and install a new one.
I was wrong and told it was up to me to call Whirlpool.
I must say they were very nice and 2 days later a service tech showed up.
Not to make along story he has returned 2 times and it's still not operational waiting for parts. One more thing be sure to register your appliances with the manufacturer the villages does not register them up installation .
I thought it would be automatically done as part of the home building process.
Only found out not so when I had an issue.
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Two days before settlement on our new CYV we stopped a refrig repairman comming out of our new home, he had been working on the box which was not cooling and he assured us that it was now fully functional(
). After move in it malfunctioned again. After waiting a week for parts the service co installed a new chiller. It workrd for two weeks. I called the Warranty dept and the service company and a number provided by warranty for Whirlpool and insisted that they give me a replacement. A few moments later a rep from Whirl- called and agreed to re[lace. My suspicion is that Warranty pushed the issue on my behalf. I doubt that Whirl wants to lose this contract over quality issues