[Happinow]

Originally Posted by angiefox10

If they didn't stand behind the product within 70 days. They do deserve the hit. I don't. Care how "friendly" the staff is, a $1,000 chair should last longer then 70 days.

If you buy a chair and have no trouble with it, of course they are wonderful. The test of how good a store is, is how they treat you when there is a problem.

Lazy-boy claims customer service. But if you google it, you will find that not to be the case. For my money , I will shop elsewhere.

I might add that I have owned lazy boy chairs and had no problems. But I know that when you do they don't want to stand behind it.

I agree. The store is only as good as their customer service and willingness to back their product.