Please don't overlook the obvious! My sister received an erroneous water bill that was off the charts. The meter reader walks by the home with a remote device which reads the meter electronically. The system is good but it's not perfect. You have to physically compare the reading on the paper bill with the meter. Obviously, it will never match exactly.
You would think the water company would volunteer to come out and manually read your meter but they will not unless you do this comparison yourself and then point out the meter reading error. My sister's reading was way off and they ultimately adjusted her water bill. After this experience I promised myself that I would read my water bill, but three months have elapsed and I have to admit, I'm lazy. But an outrageous water bill would surely prompt me to read my meter.
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