Rather than pay CenturyLink $3.73 rental each month for their modem I decided to buy my own DSL modem. I got a NetGear DM111PSP from Best Buy which stated on the box that it worked with CenturyLink DSL.
I have followed all of the instructions for automatic set-up (including disabling firewalls etc.) and the "genie" reported that I have a static IP address and need to put in loads of figures.
I called CenturyLink and they said I have a dynamic IP address and that the new modem should be able to find everything it needs automatically.
I ran the automatic install again, with the same result, then did a factory-reset of the modem and tried a manual install. This was unable to find a DSL connection, after 30 minutes of searching.
The "genie" has confirmed that my cabling is correct (as soon as I replace the NetGear modem with the CenturyLink one my internet works again) and while using the NetGear modem I can connect to
http://www.routerlogin.net but to no other website (nor my e-mail, and MagicJack doesn't work).
Just wondering if anyone out there has had a similar experience, and found a solution.
I have called NetGear's support desk, but they couldn't resolve the issue and have neither called me back nor answered my e-mails since Friday.
Thank you