[2BNTV]

I know there are a lot of people who have serious medical conditions so I am thankful for my good health.
I went to the doctor last week for my yearly physical and being a type 2 diabetic, I didn't think it was necessary to remind him to include an A1C test for checking it. He does this request electronically. If I don't ask for a copy of the results before he hits the send button, I am informed I have to call the office. He plays with the computer more than he talks to his patient.
I go for blood work the next morning after fasting for 11 hours and ask if this test was included. She said no but I will draw an extra vial of blood and you can call the doctor's office to get the doctors approval.
I called the office at 9:08 AM and Christina said the medical assistant wasn't in yet!!!!! but she would tell her. Gail from Quest calls me at 11:25 and asked if I called the doctors office and I said yes. She asked me if I wanted her to call the office for me. I said yes thinking maybe they would respond better to a colleague. At 12:10 PM, I didn't get a call back so I called the office again and was informed the doctor wsasn't in and she would have to send an e-mail to him requested this test and maybe he wouldn't respond until tomorrow. She also gave me a baloney answer saying it could be included the next day as they would call Quest Labs directly. I said that was too late as the blood vial was only good until 4 PM. I also requested a call to ensure this was done. I never got a call.
Five days later, I get a call with my test results on my answering machine after filling out forms saying I wanted to be called on my cell as I would want to discuss certain readings. I couldn't make out her name and she apolgized for not including the A1C test and said I needed to go for blood work again. HUH?

I want to call and ask why they couldn't repond to my request five days ago when I called so there wouldn't be a mistake. I would really like to give them heck but I think the doctor runs his office like a dictatorship and the people there walk around on eggshells as he is always giving them heck and probably treats them like cr**. I should feel sorry for them but somehow I can't. Still, no excuse for being incompetent and not listening to a patients request to avoid a mistake.

Being from the northeast where care is suppose to be excellent begs these questions.
1. Is this type of scenario also happen in TV with the doctors?
2. Do they listen to the patient?

Thanlks for listening to my rant.

Happy Valentine's Day.