[Sadie1313]

Originally Posted by applesoffh

Just closed on my Lilac in Village of Charlotte on January 23rd. First thing hubby and I noticed was that none of the windows in the house open easily from the bottom. Notes were made on the Warranty checklist and shown to our builder upon review. He said windows were installed to specs. We questioned howe anyone under 6' tall coule open these windows...there is no lip at the bottom to allow the fingers to grasp and push the window up. The window must be pushes from the lip just above the locks. Once the window is open, you have to be tall enough to reach the top of the TOP window to pull it down again. The builder sent our complaint along to the Project Manager. We complained to HIM about the windows, and he said they were perfectly fine, that 50% of all newer homes have these windows installed and no one has complained. I don't get it. If you are short, or have arthritic hands or whatever...how the heck are you supposed top open and shut your windows? I really, really find it hard to believe that absolutely no one in TV has complained about this issue. I don't know about anyone else, but I have NEVER had to open a window in this manner. Comments, please. Also, if you've run into this problem and complained about it, did you achieve any results?

Whoever told you that nobody complained about those strange windows, is lying. We have a Gardenia and closed on our home on Sept. 1st. I'm short and couldn't open any of the windows, due to there being no grip at the bottom. Also, the windows were sooo tight, even if I had a grip on the bottom, I couldn't push them up. I called Warranty and they sent two men. They loosened all the windows so that they slide easier. However, they said that these were the windows that the builder is using, and we had no recourse. I love my home, but am not happy about the windows. Trish