Quote:
Originally Posted by KittyKat
NatickDan, I'll bet this is our problem in our Amarillo(2007) ranch home. I still have trouble "breaking" the seal when I want to open the window. I think the warranty dept would be happy to send someone out to correct the tension.....NOT!!!!!
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You have nothing to loose by calling the warranty department and, given this is a known issue, I would expect they wold advocate for you ( assmuming your windows were known to be part of those known to have the wrong tension mechanism ). My position is nothing ventured, nothing gained.
On another thought, I'm not sure how long the manufacture's warranty is ( it could or should be longer than one year ).