We were setting up our service in Sanibel. Went online for Comcast, picked out our bundle, submitted it to set up install and it came back that they did not service the area but Brighthouse did. Same stuff, Brighthouse took it all and the next thing to do was to call the 800 number posted to set up the install. Got through and was told by the agent that they did not service the area and that Comcast was the provider.
Well, long story short, I Googled Comcast again and this time watched the web page to make sure I was into Comcast official website. The website I had picked said they were an "authorized retailer". This time made sure it was Comcast and not a third party, verified they serviced the area, which I knew they did, ordered up the bundle and set install for March.