If your broken window is a gas filled newer one with multiple panels, you may not be able to repair it. I had a broken window up north and I had to purchase a new upper window frame.
How about calling the warranty department? I'm not suggesting this is a warranty covered claim, but they have access to a ton of information and they may be able to tell you who the window manufacturer and installer was. Just a thought...good luck!
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Regards:
Dan
Natick, MA
Village of Buttonwood 1/12/11
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