I totally relate to the frustration of not having any information before you get to the meeting. I have been told that essentially the design people do not want the sales people to be giving any information so I pretty much know nothing. As I am coming for the meeting without my husband, I am trying to figure out things now if at all possible. We are also putting in a pool and so there are so many decisions to be made. It is a bit overwhelming. I do not relish the idea of taking it all in in 3 days and then making a decision without have a little time to mull..I asked if I could get someone from design to call me back and they just won't do it. They need to spend their time with the clients that they are working with ...just like they will do when we get our appointments. That said, it would be nice if TV would send some choices and possibilities before the meeting. All I got was a letter saying I should look at the models on line. I thought, "Wow, I am so far beyond that at this point."
So what actually IS an upgrade? I guess going from solid composite for counter tops to granite. Floors instead of carpet? What else? How many upgrades are there? If I could at least know what the upgrades were I would be ahead of the game. I know nothing.
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