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Originally Posted by ricthemic
Please someone correct me if I am wrong. We went through the same thing as the above poster. Then we learned this. There IS A DESIGN TEAM to discuss all your questions and needs. HOWEVER to pay for this your sales rep will pay $500.00 from his commision to the design team. We drove all around to model homes picking out everything for a couple of days. It is troublesome to remember a carpet or tile at one model then try to picture it with something else at another model one hour later. So if my information is correct you need to tell your rep that you want to sit down with a design rep who has ALL the samples right in front of you to discuss. One time at an open model house we saw a couple going through all the various samples. So someone please enlighten me if I am wrong. We did ask many times when are we going to meet with the design person. Never happened. Other than that we love it here.
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I too never got to meet with a design team. I was lucky though, my sales rep really took the time and figured out pricing as I went. SKYSAR, please take your time and ask many questions that you might have. Its very easy to overlook important decisions when you are so excited about the buying process. Any changes you make after you sign will cost you $250.