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The problem isn't with the Hospital it seems to be the ER Department. But why? People from TV aren't the only ones who use it, some people don't have a doctor to go to when they don't feel well because they haven't gotten one yet, some go to the urgent care who sends them to the ER for tests. The ER is there as an Emergency. You fell,were in an accident, had a stroke or heart attack, cut yourself or called an Ambulance and that's where you were taken.
If not an Emergency the ER Dept. gets backed up,non emergency people have to wait because Emergency cases come in. There aren't enough beds in the Hospital so your stuck in the ER. TVRH isn't the only Hospital with ER problems. Having come from Long Island and riding with the Ambulance for many years I can tell you this is the norm. You can wait hours just to be called then hours more to be cared for. As medical insurances change and doctors get bussier, the population ages this is only going to get worse. As Russ stated there's a new man in charge. The Villages can only make certain changes. The state has the final say. I guess I'm lucky my visits have all been inpatient and I have had only great sevice. Be patient and remember the ER is for emergencies. Just my opinion!