Quote:
Originally Posted by jebartle
Noticed our bill this month went up $21.00, went to online chat, they reduced our bill, now the bill is $42 less than the original charge last month with no change in service....Any disputes with comcast, contact them immediately...VERY accomodating....
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Online chat with a Comcast Representative I find is the way to go, I had a lengthy chat a couple of weeks ago about an issue and it was resolved, and not only that you can print out the "chat conversation" and have for your record if you ever need to review the matter again.