The person who banged into your fender - - - - they must have relatives in central OH. Same thing happened to a car of mine a number of years back in a retail store's parking lot. It's just the way some people are, I reckon. Personally, like you, I can't relate to it either!!
Welcome to retail - where it seems like some days, no matter how hard you try, you just can't seem to please anybody. Don't worry - brighter days will be on your horizon!
The upside to it all? You're living in TV!

There are many other worse places to be!!
Bill