Impolite People
A few years ago, one of my clients walked in and
asked me, "Are you always this happy?" She
did not ask this question with even a hint of humor.
I was kind of shocked at this response but replied,
"Yes...most of the time!"
My very first employer gave me 2 good pieces of
advice when dealing with clients:
1. If I have a fight with my boyfriend the night
before, park my attitude at the door before
I walk into work.
2. If people are mean to you, you are just the
convenient target. Usually, they are just angry
with some person or event in their personal life.
Please remember that it take a special person to work
in the service industry. YOU must be one of the
special ones. Keep smilin'.
WCS
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