Sorry to have to post this....
But since I am the one who started this, I feel I have to post!
It appears that Shannon is great in getting the business, but not so much in the follow up! Shannon if you are reading this or hear about it, please return that call about the garage door!
It seems the garage door was broken and it was thought that Shannon's crew did it. Several calls and texts were made to Shannon and he never returned one of them! NOT ONE! Now... it turns out they didn't do it, but shame on Shannon for not following up on this!
Shannon, if you had gone out and looked at it, you would have seen that it was not something you did, but a problem with the door! But the fact that you didn't make that call says volumes!
For me the proof of the pudding is how you handle a problem... You, Shannon... did not pass!
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