Quote:
Originally Posted by phillygirl
They say I have a five year protection plan but after 1 year they want more money to continue. I don't understand.  |
I had the same conversation with them. The wording on their billing statement is very misleading. Here is the exact wording: "Bldr Pretreat 5 YR Total Protection.....$120.00"
To me that sounds like my $120 is giving me 5 yr protection. However, the $120 is due annually! To be fair, elsewhere on the bill it states that "payment of this renewal extends the subterranean termite protection for one year". As with all things, e caveat emptor!