[villavillager]

I have been to Toscani's four times. Two were for a slice of pizza. It tasted fine, no complaints. The second two times were a take out order for their Monday through Wednesday special of a large cheese pizza for $9.00. The first pizza I picked up they conveniently charged me the full price and only gave me "the special discount" when I asked the price of the pizza. The second time I picked up the same pizza I was charged the correct price(making sure to ask for the special specifically when ordered). However, I gave the cashier $20.81 for a $9.81 bill. I received a $10.00 bill in return when I should have received $11.00.

I am not cheap but I do expect correct change. AND I expect the register to be rung up at the time of sale, which it was not.

I don't care how wonderful the food is, if you cannot hire people who cannot remember the daily specials when they are plastered all over the place or give correct change then you do not deserve to be in business. Front of the house is just as important as the back.

Frankly, from my interaction with the staff both times, I do not believe they were mistakes. That is why I am so upset. I've been around the food business too long not to know the tricks.

I will not eat at or recommend this place to anyone.