Quote:
Originally Posted by soontobefrog
We have a star cart bought here at tradewinds golf cart. This is the 3rd owner in a year and a half. Bob Shultz and his wife run the franchise here at the villages. The service is extremely poor. They will never provide a work order of what was done or show used parts. They will deny warranty coverage. Bob Shultz is extremely unprofessional calling your home and cursing at my wife. Do not buy or do business with them. Our cart has been in the shop more than on the road. Call Seniors vs. crime to get a report on them.
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I find this kind of funny. I'm in the Tradewind showroom at least once a week. The staff makes you feel like your part of the family. They also have two adorable puppies that run to greet you as soon as you step in. As for service, I will repeat myself. The service guys are prompt and courteous. I have never had an issue with the service dept. Ive requested to have my old parts that were replaced before and was not turned down. As for being denied coverage, was your warranty out??? Its 2 years, bumper to bumper. You cant expect to have things replaced past warranty. As for LIGHT BULBS and things of that nature, that's on you, whether your warranty is up or not. Some people need to quit expecting something for nothing. Golf Cart companies have to make money too. I know Mr. SCHULTZ fairly well. We play golf from time to time. I find it hard to believe he cursed your wife. Its crazy how we live in such a "LAWLESS" world were people bash each other and/or companies because
assume they've been done an injustice.
Sincerely,
(Proud to put my name on this) J. Smith