Quote:
Originally Posted by applesoffh
Oh, Pturner, if I only knew who to believe about this. All I know is that these are the windows I have, that was the explanation I received, and if I want them replaced (all 11) then it's my dime.
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Since it appears arguing isn't going to work, here's a thought. It might not work either, but you have nothing to lose by trying. What if you were to call Janet Tutt-- if that's not the right person, somebody please suggest another name.
Tell her that you've purchased here and love everything except one really big disappointment. Explain what you've told us about your windows and about the bad luck in having this type window installed when windows with bottom ledges are also commonly used by TV builders. Ask her if there is any way TV would be willing to ask the builder to change out your windows for the other type. If she says no, ask her if for advice on whether someone else might be able to assist you.
It might be a long shot, but why not ask. If it doesn't work, you might want to seriously consider biting the bullet and buying windows you like and having them installed. It might be worth the cost rather than letting the windows dampen your enthusiasm for your new home.