I won't return to a restaurant if I find something like a hair in my food, if my meat is consistently overcooked (sent back and second go-round is still overdone), if I truly think the restaurant is unsanitary. But I won't condemn a restaurant because a server had a bad day. A server is human and if they treat a customer badly, they lose in tips. No reason to punish the restaurant unless it is a consistent problem, not the first time.
As to this incident, I can perfectly understand why Trevor left without worrying about this table. If even an iota of the attitude that came across in OP's first post was shown at the table, Trevor knew his tip (1) would be on the card and (2) would be minimal, at best. Something tells me the group had already stayed beyond the time needed to eat, finish beverages and chat a little since they were watching the game. He did say he had a concert to go to, so he probably left as soon as his manager said he could go. Yes, he should have gone to the table and told them he was leaving now and that someone was taking over the table but, again, I think Trevor was as put out as the customers were.
Sorry, servers are human. They're a bit more than automatons that serve your food, fill your glasses, clean your table. Most customers appreciate a server who talks a little, smiles, shows some personality -- they're the ones who get the biggest tips. Asking for the tip in cash may not have been the best thing to do but it wasn't the most unforgivable thing I've heard a server do.
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Army/embassy brat - traveled too much to mention
Moved here from SF Bay Area (East Bay)
"There are only two ways to live your life: One is as though nothing is a miracle; the other is as though everything is a miracle." Albert Einstein
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