As an update, the owner from Fredericks came out on Friday to check the refrigerator. He agreed that something had to be done and send eric out to do another repair and replace the fan motor again. Our problem wasn't with the reapirman it was with the way the office responded to us and treated us. It made us think we were being ripped off when in reality, it was poor customer service in the office. We relayed this information to our repairman and suggested that they change their office help. We would have never reacted the way we did if we were not treated so terribly.
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