Welcome. Day 4 must sure be better than Day 1 move in day.
Call the home warranty department or go on line
https://www.thevillages.net/ and fill out a request. They should send out the crew that installed your floor.
We had some light scratches but they were touched up quick. So good even a CarGuy could not see it. I had then leave the matching touch up stain stick.
If you are still in contact with your builder he can get the floor crew over for you. We were told to use nothing on that floor other that a damp clean floor microfibre pad with clean warm water.
H