Quote:
Originally Posted by Kiley and Sons Inc
We stand behind our material and workman ship to the fullest extent. We have been in the same location for 25 years. We are not just a phone number and a truck that shows up when you call. We are a respectful and reputable company. When a homeowner chooses to provide parts for the service we do not deny because it is that homeowners choice but urge against it. But we do not warranty those parts. Just the same as any other reputable contractor. We repair irrigation on a daily basis. We provide and install professional grade parts that the manufacturers stand behind as well as we do.
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Watch out for this one. I get reprimended for calling the BBB for mediation. He is not willing to eyewitness the mistakes that are made. I have invited him and the plumber to view the problem and he did not take my word for it. Being a nice guy that I was I asked if he wanted me to go to Lowes for a part and he said yes. Lets face it when the glue dries on pvc when the item is not intact one shouldnt force it on with a shovel and crack the item. This guy didnt even have a small shovel to dig it out and I supplied him one. So he told me I should have known better to get a solenoid switch, supplied drinks, and assistance. I dont get it really but hes real aggravated I am on here writing about it. His article doesnt apply to what really happened. I did give him the benefit to defend himself on here after I told him what I did on this site. He tends to get angry when something goes wrong. Watch out for this one. Maybe this event will make it on Good Morning America also like the last complaint I had. Folks, personally Im glad we have blogs, facebook, youtube. Senior citizens need protection where ever they can. Sadly it is completely false about When a homeowner chooses to provide parts for the service we do not deny because it is that homeowners choice but urge against it. The urging the customer against it is a complete lie and humiliation for me trying to help because he says I should have known better. THAT IS THE TRUTH !!! I have used this plumber before and has done great work inside and outside my house. When it comes to irrigation dont be friendly and assist to make it easier for them. I really didnt appreciate that particular immature statement.
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