[Bogie Shooter]

Originally Posted by swrinfla

I really wish those who post complaints about a restaurant (or, for that matter, any service provider) would give full details about why they're unhappy. Too often, the postings are, imho, vague as all get out. Little is revealed about what really, really happened!

If you're going to be a nit-picker, you should provide details. This would be fair to the establishment, its staff as well as potential customers.

Many of you know that I am an avid cruiser. I make it a point to tell the cruise lines' "powers that be" what I think of every cruise. Whether negative or positive. In most cases, I go into some considerable detail. It is almost guaranteed that a Customer Relations type will call me personally for expanded details. This gets results; I have seen it happen!

When folks leave a restaurant unhappy because their steak was underdone (or, worse, by me, overdone) and complain to "the world out there" without having addressed their concerns with the establishment's management, it becomes apparent that there'll be no steps taken to improve whatever the situation might have been.

I hope that you'll think about just what and why your complaint is, and temper your posting appropriately!

SWR

I agree with you.
As you know I am always asking "what did management say?". To often the op never comes back to explain.