[bluedog103]

Originally Posted by Bogie Shooter

I agree with you.
As you know I am always asking "what did management say?". To often the op never comes back to explain.

Bogie you are right. Complaining here is a way to vent and perhaps extract revenge but speaking to management is necessary to actually resolve the concern. Like OP, we've been on many cruises. One was especially bad and I spoke with management personnel onboard without getting much satisfaction. As soon as I returned home I wrote a detailed letter to Carnival and got an apology, 30% off another cruise, $200 in shipboard credits and several other freebies on our next cruise, which turned out to be the best one ever. It pays to escalate your complaint including dates and names.